Phillips, James, Dan Yu, Simon K. Poon, Mary Lam, Monique Hines, Melissa Brunner, Melanie Keep, Emma Power, Tim Shaw, & Leanne Togher (2017). E-health readiness for teams: A comprehensive conceptual model. In Angela Ryan, Louise K. Schaper, & Sue Whetton (Eds.), Integrating and connecting care: Selected papers from the 25th Australian National Health Informatics Conference (HIC 2017) (Studies in Health Technology and Informatics series, Vol. 239, pp. 119-125). Amsterdam, Berlin, and Washington, DC: IOS Press. (Open Access:

Abstract: The use of information technology in the delivery of healthcare services is pervasive but faces many barriers. We propose a four-factor comprehensive conceptual model to provide a measure of interdisciplinary healthcare readiness to provide healthcare services using e-health. We incorporate factors from a series of focus group studies and the wider literature and construct a conceptual model. We utilise the Delphi method to establish content validity and use a series of Q sorts for initial construct validity. This model will improve patient outcomes through healthcare teams identifying barriers to using e-health effectively and efficiently.

Simon K Poon <> is on the Faculty of Engineering and IT, University of Sydney, NSW, Australia.